Privacy Policy
This privacy policy applies to data that becomes known when the customer visits and/or uses the website "mambane.co.za". In the following, we provide information about what kind of data this is and what happens to it.
1. Data Controller
The controller within the meaning of the Protection of Personal Information Act (POPIA) is MAMBANE, Sabie Rd, Sabie, Mpumalanga, 1260, South Africa. If you have any questions regarding the processing of your data, you can contact us at:
Email: info@mambane.co.za
2. Non-Personal Access Data – Logging
Every time our website is accessed, the server of our hosting provider, Shopify Inc. (Shopify Inc., 126 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5), collects certain access data and stores it in server log files. These include:
The page from which the file was requested
The name of the requested file
The date and time of the request
The amount of data transferred
The access status (e.g., file transferred, file not found)
The description of the type of web browser or operating system used
The IP address of the requesting computer
This data is required exclusively for technical or statistical purposes; it is not cross-referenced with other data sources or passed on to third parties.
3. What We Mean by Personal Data
We only collect, use, or share personal data if this is legally permitted, if there is a contractual basis or a legitimate interest, or if you have given your consent. This personal data includes, for example, your name, your email address, or your telephone number, but also which websites you have viewed. In short, all information that can be traced back to you and with the help of which you can be identified as a person.
4. What Data We Collect
If you write to us via the contact form or email, we save your details in order to process your request. In addition, we store the data you transmit to us in the context of your orders, such as your name, address, and payment details. We need this data to process your orders.
Newsletter
If you subscribe to our newsletter, we store your email address in order to send you the newsletter. You can revoke your consent at any time.
5. Disclosure of Data
Your personal data will only be passed on to service providers who are necessary for the fulfillment of your order (e.g., transport service providers, payment service providers). Your data will not be passed on to other third parties unless we are legally obligated to do so.
6. Your Rights
You have the right at any time to obtain information about your stored data as well as to request its correction, blocking, or deletion. To exercise these rights, you can contact us at:
Email: info@mambane.co.za
7. Use of Cookies
We use cookies to make it easier for you to use our website and to improve our offerings. You can prevent the storage of cookies in your browser settings. However, this could impair the functionality of our website.
8. Use of Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies that enable an analysis of your use of the website. You can prevent the storage of cookies by setting your browser software accordingly. Further information can be found in Google's privacy policy.
9. Payment Service Providers
To process payments, we offer the services of PayFast, Yoco, Ozow, PayPal, Apple Pay, standard Credit Card processing, and EFT. When using these services, the data required for payment processing is transmitted to the respective service provider. Further information can be found in the privacy policies of the respective providers.
10. Changes to This Privacy Policy
MAMBANE reserves the right to change this privacy policy. Changes will be published on our website. We recommend that you check the privacy policy regularly.